Privacy policy

We take the privacy of our partners, supporters, online visitors, clients, suppliers, and other external third parties we interacts with, seriously and we will only collect and use your personal information as outlined.

PRIVACY POLICY

SARL

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site about the personal data we will collect and the following information, where applicable:

The personal data we collect
Use of the data collected
Who has access to the data collected
Site users' rights
The site's cookies policy

This confidentiality policy operates in parallel with the general conditions of use of our site.

Applicable laws

In accordance with the General Data Protection Regulation (GDPR), this privacy policy complies with the following regulations.

Personal data must be :

processed lawfully, fairly and transparently in relation to the data subject (lawfulness, fairness, transparency);
collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes; further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes shall not be considered, in accordance with Article 89(1), as incompatible with the original purposes (purpose limitation) ;
adequate, relevant and limited to what is necessary for the purposes for which they are processed (data minimisation);
accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (accuracy) ;
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data are processed; personal data may be kept for longer periods if they are processed solely for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1), provided that the appropriate technical and organisational measures required by the Regulation to safeguard the rights and freedoms of the data subject are implemented (storage limitation);
processed in such a way as to ensure appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (integrity and confidentiality).

Processing is lawful only if, and insofar as, at least one of the following conditions is met:

the data subject has consented to the processing of his/her personal data for one or more specific purposes;
processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the data subject's request;
the processing is necessary for compliance with a legal obligation to which the controller is subject;
processing is necessary in order to protect the vital interests of the data subject or of another natural person;
the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular where the data subject is a child.

For residents of the State of California, this Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will modify our policy to comply with the relevant law.

Consent

Users agree that by using our site, they consent to :

the conditions set out in this privacy policy, and
the collection, use and storage of the data listed in this policy.

Personal data we collect

Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

IP address
Hardware and software details
Links a user clicks while using the site
Content that users consult on your site

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

First name and surname
Email
Telephone number
Home
Payment information

This data can be collected using the following methods:

when someone visits our website

Please note that we only collect data that helps us to achieve the purpose set out in this privacy policy. We will not collect any additional data without informing you first.

How we use personal data

Personal data collected on our site will only be used for the purposes set out in this policy or as indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

We collect the following information when a customer visits our Website

The data we collect when the user performs certain functions may be used for the following purposes:

To improve our Services and develop new Services. To send you marketing communications, such as newsletters and

With whom we share personal data

Employees
We may disclose to any member of our organisation such user data as is reasonably required to fulfil the purposes set out in this policy.

Third parties
We may share user data with the following third parties:

We may share user data with third parties for the following purposes:

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.

Other disclosures
We undertake not to sell or share your data with third parties, except in the following cases:

if required by law
if required for any legal proceedings
to prove or protect our legal rights
to purchasers or potential purchasers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long we store personal data

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How we protect your personal data

To protect your security, we use transport layer security protocol to transmit personal information on our system.

All data stored on our system is well secured and only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the dismissal of the employee.

Whilst we take all reasonable precautions to ensure that our user data is secure and that users are protected, there is always a risk of harm. The internet as a whole can, at times, be insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

The RGPD specifies that people under the age of 15 are considered to be minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

Under the GDPR, users have the following rights as data subjects:

right of access
right of rectification
right to erasure
right to restrict processing
right to data portability
right of objection

Further information on these rights can be found in chapter 3 (art 12-23) of the RGPD.

How to change, delete or challenge the data collected

If you would like your information deleted or amended in any way, please contact our Privacy Officer here:

smme@smmexperts.marketing

Cookie policy

A cookie is a small file stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing habits.

We use the following types of cookies on our site:

Analytical cookies
This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your Internet browser, but this may reduce the quality of your user experience.

Third-party cookies

We may use third-party cookies on our site for the following purposes:

Monitor user preferences to tailor advertising around their interests.

Changes

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this policy.

Contact

If you have any questions, please do not hesitate to contact us on
00 41 79 78 49 02

00237 655 27 06 31
smme@smmexperts.marketing
Head office: Avenue Douala Manga Bell, Ref/ lieudit face station Mrs Quartier Bali, Ville Douala, Cameroon

Administrative headquarters: Rue de Chantepoulet 10, 1201 Geneva, Switzerland
Effective date: 4 May 2023

Legal information

Company name: SOCIAL MEDIA MARKETING EXPERTS
Type of company: Single-member limited liability company (Société à responsabilité
limitée unipersonnelle)
Registered in the Douala Trade and Companies Register under number
RC/DLA/2023/B/5169
Registered office:
Avenue Douala Manga Bell, Ref/ lieu-dit face station Mrs Quartier Bali, Ville Douala,
Cameroun
Administrative headquarters:
Rue de Chantepoulet 10, 1201 Geneva, Switzerland
Telephone number: 00 41 79 78 49 02 / 00 237 655 27 06 31
Contact e-mail address: smme@smmexperts.marketing